However, an unverified user can be mapped to an organization if their profile is created at the same time as their first ticket and the ticket is created either via email or chat. If they do create an account, users or admins/account owner must verify the account to be able to access it.Ībout the domain mapping, in most cases, emails must be verified before being automatically associated with an organization. You can spend hours writing perfect emails for the right audience.
#Sample email to verify email addresses registration
Users can still create accounts if they want, but registration will not be required. By doing email verification of the address youre contacting without reaching out. You can also enable "Anybody can submit tickets, no registration required" ( Enabling anyone to submit tickets). See more details here Can the verification emails be disabled for end users submitting tickets through my custom form? While well use Kickbox in our example below, you could use any email verification service that has an API.
You can get up and running in just a couple of minutes with our code samples cURL, PHP, Go, and Java. It isn't currently possible to fully disable end-user verification emails, there is a workaround if your workflow includes a custom ticket submission form or a custom workflow to create end users. Verify email addresses within your application in real-time using our API. Zendesk's antispam software undoubtedly helps with this and the verification of email addresses helps to limit spam.
I'm happy to read you don't have spam issues. For an email address, verifying is making sure that the email address exists and it corresponds to a mailbox hosted on a correctly configured server.
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